Do you keep a copy of my processed files?
Absolutely not. Your files are only yours. While your files are in our servers, they are strictly secured and no one can access them. Your processed files after your download, they are completely removed forever from our servers. We won’t check, copy or analyze your files in any way.
Are company files safe in your site?
Yes. All uploads use https/SSL and include our end-to-end encryption for further privacy. These additional steps increase security and satisfy most corporate data privacy policies. Put simply, your data is processed as safely as possible. We comply with EU Data Protection Regulation, which is one of the strictest safety standards in the world (GDPR).
What are your system requirements?
We have very basic system requirements. To run smoothly our tools, we recommend you to work with the following browsers: Chrome, Firefox, Explorer +10 and Safari. If at any point would you experience issues within the download screen, we recommend you to set your browser to Incognito mode.
How can I upload my files?
The easiest way is you can click on ‘Select files’ or 'Choose files' button.
Can I convert my scanned PDFs to an editable document?
No, currently we have not available this features in our site. We hope available this features shortly in our site because We workinig on it.
Why does my conversion take so long?
Unfortunately, this is not entirely in our hands. Processing speed depends on many factors, so the time that will take you to get your files converted will depend as well on your own Internet connection speed, the size of the selected files and, mostly, on how busy our servers are.
How do I contact support?
You can contact support via the feedback form below or through our Contact us page.
